Right of withdrawal


You can cancel your contract within 14 days without giving a reason by means of a clear statement. The period begins upon receipt of this instruction on a durable medium. In order to maintain the cancellation period, the timely dispatch of the revocation is sufficient if the declaration is made on a durable medium (for example letter, fax, e-mail). in case of revocation you have to pay the shipping of returning the goods. 

The revocation must be sent to:

BS-Electronics GbR - Alphapoc Europe
Virchowstr. 40, D - 66424 Homburg / Saar
Fax: 06841-120409
Email: order@alphapoc-europe.de

consequences of Withdrawal

In the case of an effective cancellation, the mutually received benefits must be returned. You are obliged to pay compensation for the service provided until the cancellation, if you were informed of this legal consequence prior to the submission of your contract declaration and if you have expressly agreed that we will commence execution of the consideration before the end of the revocation period. If there is an obligation to pay for compensation, this may mean that you still have to meet the contractual payment obligations for the period until cancellation. Your right of revocation expires prematurely if the contract is completely fulfilled by both parties at your express request, before you have exercised your right of revocation. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the sending of the revocation, for us with their receipt.

End of revocation

Exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts for the supply of goods that are made to customer specifications or clearly tailored to personal needs or that are not suitable for their return due to their nature or can spoil quickly or whose expiration date has been exceeded, for the delivery of audio - or video recordings or software, provided that you have unsealed the supplied data carriers and for the delivery of newspapers, periodicals and magazines (unless you have made your contractual declaration for the delivery of newspapers, magazines and magazines by phone).
Returns must be sent to: Alphapoc Support Center c / o SRK PC Specialist Trier, Schöndorfer Strasse 59, 54292 Trier

Non-return shipments are not accepted.